Resources for Plan Members
How RWAM
Works For You
- RWAM OneCard for all your Claiming needs
- Real-time claim adjudication
- Direct-pay practitioner claims
- Easy digital experience and mobile app
- In-house disability claim management, supporting employees through their work absence
Plan Member Resources
How to read your Explanation of Benefits | PDF
Understanding Dependents & Student Status | PDF
Understanding Drug Submission Requirements – Condensed Version | PDF
Understanding Reasonable & Customary Fees | PDF
Claim Submission Deadlines | PDF
Know Before You Go – Travel Benefits Tips | PDF