Virtual Care
Available from RWAM
Maple Virtual Care
Product Overview
Maple Virtual Care: Overview | PDF
Member Experience
Maple Virtual Care – Employee Guide | PDF
Additional Resources
About Maple
Maple is a virtual care platform that allows Canadians to see a doctor online within minutes — 24 hours a day, seven days a week. Patients can securely text, audio, or video chat with a Canadian-licensed doctor for diagnosis, treatment, and prescriptions. Maple offers a wide variety of specialties such as dermatology, endocrinology, and mental health therapy, which can be booked in under 72 hours.
Questions?
If you have questions or need clarification on coverage options, reach out to your RWAM Account Executive.
1.877.888.7926
What is Virtual Care?
Virtual Care refers to the delivery of healthcare services and medical consultations remotely using technology. It allows individuals to connect with healthcare professionals, receive medical advice, diagnosis, treatment and monitoring, all without the need for in-person visits to a healthcare facility.
Virtual Care has gained popularity and importance in recent years, as a convenient and accessible means of healthcare delivery and allows patients to discuss their symptoms, receive medical advice, and discuss treatment options, from the comfort of their own homes or any location with internet access.
Virtual Care platforms prioritize privacy and security to protect patient information, adhere to strict confidentiality standards and employ secure communication methods to ensure the privacy of patient-physician interactions.